Ok, we found the source so I have to tell you this. NOTE: In some instances if no malware is found there will be no log produced.Įdited by boopme, 11 March 2012 - 09:23 PM. Include the contents of this report in your next reply.

Push, and save the file to your desktop using a unique name, such as ESETScan.

Please be patient as this can take some time.

ESET will then download updates for itself, install itself, and begin scanning your computer.

Scan for potentially unsafe applications.

Click Advanced settings and select the following:.

Under scan settings, check and check Remove found threats.

Accept any security warnings from your browser.Double click on the icon on your desktop.

Click on to download the ESET Smart Installer.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps).Hold down Control and click on the following link to open ESET OnlineScan in a new window.

Now I'd like us to scan your machine with ESET OnlineScan If you are running Windows XP, re-enable System Restore. Restart the computer when prompted by the tool.Īfter the computer has started, the tool will inform you of the state of infection ( make sure to let me know what it said) How to turn off or turn on Windows XP System Restoreĭouble-click the FixTDSS.exe file to start the removal tool.Ĭlick Start to begin the process, and then allow the tool to run. If you are running Windows XP, turn off System Restore. Lets try to run this,if normal fails try safe mode.

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